This error can happen for various reasons, which we will be covering here.
Silent mode active?
Check if silent mode is active: In top main toolbar, there is a window with a red "X".
If that is active, captchas and other dialogs will be suppressed.
Too many wrong attempts?
If you've answered a captcha wrong too many times, this error may happen too.
Too many skipped or unanswered captchas?
If you've just ignored or skipped too many captchas, items may also get this status.
Captcha which is supported only via Remote Captcha Solver service?
Some captcha types can only be solved via [paid] captcha solver services.
At this moment, this includes the following types of captchas:
Cloudflare Turnstile Captcha
Examples of websites which are using captcha type Cloudflare Turnstile
These are just examples!
This list is not intended to be complete!
CutCaptcha
Examples of websites which are using captcha type CutCaptcha
I'm getting this error during a login captcha process, what can I do about it?
In some cases, you can get around this problem by using cookie login.
How to get around such captchas?
How to make JDownloader solve them?
In some cases, buying a premium account will remove them for the website you are going to download from.
If that does not remove them or if buying a premium account is not an option for you, continue reading.
You can ask the website owner to switch to a captcha type which JDownloader natively supports.
To be able to solve such captchas in JDownloader, you need to setup JDownloader to use any supported paid captcha solver service which also supports the required captcha type.
Example of JD supported services which can solve the captcha types mentioned in this article:
Why are some captcha types not supported via our native browser solver?
Compared to this, implementing new captcha types into existing external captcha solver services is much easier, faster, requires less testing and will work on all systems for all users and independent of the users' OS.
Unsupported browser captchas like Cloudflare Turnstile look exactly like reCaptcha or hCaptcha, why can't JDownloader just handle them like the other supported captchas?
Can't you guys just copy & paste the code for another browser captcha type and adapt it to this one?
Does this mean that JDownloader will be useless for free downloads with such captchas in the future?
No. We are working on browser solver solutions for Turnstile but we will not provide any eta.