This error can happen for various reasons, which we will be covering here.
Silent mode active?
Check if silent mode is active: In top main toolbar, there is a window with a red "X".
If that is active, captchas and other dialogs will be suppressed.
Too many wrong attempts?
If you've answered a captcha wrong too many times, this error may happen too.
Too many skipped or unanswered captchas?
If you've just ignored or skipped too many captchas, items may also get this status.
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Captcha which is supported only via Remote Captcha Solver service?
Some captcha types can only be solved via [paid] captcha solver services.
At this moment, this includes the following types of captchas:
Cloudflare Turnstile Captcha
CutCaptcha
How to get around such captchas? How to make JDownloader solve them?
In some cases, buying a premium account will remove them for the website you are going to download from.
If that does not remove them or if buying a premium account is not an option for you, continue reading.
You can ask the website owner to switch to a captcha type which JDownloader natively supports.
To be able to solve such captchas in JDownloader, you need to setup JDownloader to use any supported paid captcha solver service which also supports the required captcha type.
Example of JD supported services which can solve the captcha types mentioned in this article:
Why are some captcha types like the ones listed in this article not supported via our native browser solver?
For multiple reasons which include
- Implementing new captcha types into our browser solver is time intensive
- Implementing new captcha types into our browser solver requires us to test the implementation in all supported types of browser which also takes time
Compared to this, implementing new captcha types into existing external captcha solver services is much easier, faster and requires less testing.
