1fichier.com: Settings and Troubleshooting

1fichier.com: Settings and Troubleshooting

How can I download using a premium or premium GOLD account?

1. Go to 1fichier.com/console/params.pl -> Click on API Key -> Get my API Key -> Copy the key to your clipboard
   If you can't see "Get my API key", click on Disable API usage instead and then on Get my API key.
   If the 1fichier website does not give you the option to display/generate an API key, your 1fichier account is not a premium account.
2. Scroll down to How to login via API? in this article. 

 How to download with a free account or with a free account that contains paid CDN credits?

Scroll down to How to login via website? in this article.

Important:

Do not add free accounts or free accounts with paid CDN credits via API key!

I have problems with premium downloads or premium login, what can I do?

1. If a 1fichier.com account is already in your JDownloader Account Manager, delete it.
2. Scroll down to How to login via API? in this article. 

JDownloader says "Account type: Unknown" or "Unknown Account" | My account status seems incorrect and it mentions 'API flood', what does this mean?

The 1fichier.com API has very strict account checking rate limits.

By checking the same 1fichier account multiple times within some minutes, you can easily trigger this protection.

This only means that at this moment, JDownloader is unable to fetch your 1fichier account information.

Your account is still perfectly usable and downloads should work just fine.

Either wait until JDownloader is automatically checking your account next time or wait at least 10 minutes, then rightclick on your 1fichier account in the account manager -> Refresh

I bought a 'premium key'/'Voucher'/'Activation key' from a reseller - how can I use that in JDownloader?

1. Register a free 1fichier.com account.
2. Login, go to 1fichier.com/console/vu.pl and redeem your voucher there.
3. Now your 1fichier account should become a premium account and you should be able to add it to JDownloader using the instructions in this article.
4. Start downloading.

I'm getting one of the following errors:

• VPN/proxy/datacenter IP not allowed
  
• CDN credits needed for downloading
• Must Have CDN
• Professional equipment, must have CDN
• Premium status must not be used on professional services

This means that 1fichier thinks that your IP address is a proxy/VPN or a datacenter IP.

In the following text we will use the term flagged IP or flagged IP error as a synonym for proxy/VPN/datacenter IP.

Double-check if 1fichier is detecting your IP as proxy/VPN/datacenter IP:

Go to this page: https://1fichier.com/network.html
If there is a red text "VPN detected", your current IP got flagged by 1fichier.
If you do not see this red text but JDownloader displays the IP flagged error nevertheless, continue reading.

Screenshot:

Possible solutions

• If you used a VPN, deactivate it and try again
• If you've configured proxies in JDownloader, deactivate them and try again
• If you are using JDownloader on a server or a seedbox, use it with your home IP and try again or ask 1fichier to unlock your server IP
• If you are knowingly using a flagged IP, you need to buy more expensive traffic from 1fichier which allows users to download with flagged IPs.
  There are different ways to do this:
  - buy CDN credits see 1fichier.com/tarifs.html -> Scroll down to 'CDN Offer'
  - or: buy a Premium GOLD account see 1fichier.com/tarifs.html

If you already own a Premium GOLD account and got the IP flagged error, try this:

1. Settings -> Account Manager -> Select your 1fichier.com account -> Remove
2. Scroll down to How to login via website? in this article.
   Re-add your account via website mode.
3. Start downloading.

If you already own an account with paid CDN credits and got the IP flagged error, try this:

- Scroll down to where it says "I bought CDN credits, how can I use CDN credits for downloading?"

If you think that your IP got flagged by 1fichier for no reason, report this to the 1fichier support so they can unlock your IP:

1. Go to the 1fichier.com/network.html page and take a screenshot.
   Make sure that the screenshot includes the following information:
   - your IP address
   - the red text that says "VPN detected"
2. Contact the 1fichier support and attach the screenshot(s) to your message and let them know that you think that they've mistakenly flagged your IP.

The IP flagged error message is neither related to the JDownloader software nor can we help to resolve it.

I bought CDN credits, how can I use CDN credits for downloading?

1. Stop your downloads in JDownloader and open 1fichier.com/console/params.pl in your browser -> Click on "CDN Credits" -> Hit the checkbox "Use my Credits for my Own Downloads"
   Screenshot:
   
2. Go to Settings -> Account Manager -> Rightclick on your 1fichier.com account -> Refresh
   It should look like this: Status column: "... CDN Credits: XXGB | CDN Used: Yes" and the "Download Traffic left" column should display the available CDN credit traffic.
3. Now you can start your downloading again. Your CDN credits will be used for downloading.

My (premium) account downloads are very slow, what can I do about this?

Are you running on older hardware or older server hardware?

The following hint is especially for devices with older hardware but you can try it either way (background information).

1. Go to 1fichier.com and login, then go to 1fichier.com/console/params.pl -> Click on 'FORCE THE DOWNLOADS WITHOUT SSL' -> Enable this checkbox
2. In JDownloader go to Settings -> Plugins -> 1fichier.com -> SSL Mode -> Ensure that this is set to 'Auto'
3. Delete- and re-add the affected 1fichier.com download links.
4. Start downloading.

If this does not help, read this article.

My (premium) account downloads need a long time until they start, what can I do about this?

Go to Settings -> Plugins -> 1fichier -> There are two "request limit" settings.

Ensure that both ones are set to their lowest minimum setting (should be around 2500) or reset all of the 1fichier plugin settings to their defaults as explained here.

How to login via API?
How to add a 1fichier premium account to JDownloader?

1. Go to Settings -> Account Manager -> Add -> 1fichier.com
2. Select any account type that contains the text "API login".
3. Enter your API key and hit 'Save'.

For Headless / MyJDownloader users:

Enter your E-Mail address into the username field and your API key into the password field.

Important: The API can only be used with real premium accounts.
It cannot be used with:

• Free accounts
• Free accounts with paid CDN credits

How to login via website?
How to add a 1fichier free account to JDownloader?

1. Go to Settings -> Account Manager -> Add -> 1fichier.com
2. Select any account type that contains the text "Website login" or any of the "Free" account types.
3. Enter your E-Mail address and password and hit 'Save'.

For Headless / MyJDownloader users:

Enter your E-Mail address into the username field and your password key into the password field.

Important: The website login can be used with any account type but it is recommended to use the API login whenever possible.