Captchas in premium mode or during account login
Login captchas
Some services will ask you for captchas during the login process.
Reasons for this may vary but most of the time it is their way of anti fraud protection.
In most cases, you will only have to enter such a captcha once the first time you add an account to JDownloader.
Some services however might reset their session after some hours/days which will then require another captcha to be entered in order to refresh that session.
Because these captchas are happening during the login process, they may even happen if you own a premium account because there is no way of that service to know your account type before you're logged in.
Please note that if you enter the captcha wrong- or not at all, JDownloader will display an account error and you will have to refresh the account in order to start another login attempt.
The behavior should be similar in browser and JDownloader so please only contact our support if you e.g. do never need to enter a captcha via browser but JD is frequently asking you to enter such captchas in order to add your account!
Captchas in free- or free account mode
A lot of services will require free users to solve captchas and usually they will have even more restrictions in place.
Click here to find out more about this and why buying a premium account could make sense for you.
Captchas in premium mode
If you own a premium account all you have to do is add it and you're good to go and it should remove all download captchas (NOT login captchas - read the above!).
By default, JD will only try to download via premium if you've added at least one premium account.
Make sure that you did not accidentally setup account usage rules that allow JDownloader to download without accounts when accounts are present.
