There was a problem loading the comments.

mega.nz: Settings and Troubleshooting

Support Portal  »  Knowledgebase  »  Viewing Article


mega.nz | mega.co.nz : Settings and Troubleshooting

Troubleshooting

I get error "Bandwidth limit reached" but JDownloader does not try to obtain a new IP, what can I do?

  1. Stop all currently running downloads.
  2. Go to Settings -> Plugins -> mega.nz -> Set Set preferred limit mode to Global: Wait or get new IP
  3. Start your downloads again.
    JDownloader will now perform a reconnect to get a new IP if you've properly configured the Reconnect feature.

I permanently get error "Bandwidth limit reached" or "509 bandwidth limit exceeded" even after changing my IP, what can I do?
Alternatively: I get error "Skipped - Account is missing" for files >= 5GB, what can I do?
You possibly ran into this known issue.
Technical background explained:
JD can only download / request complete files.
Browsers and other MEGA tools can request only parts of files e.g.:
- mega currently allows you to download 2GB but you want to download a file larger than 2GB
- Other tools will just download parts of that file until MEGA servers say "enough for today" and resume later
--> JDownloader cannot do this and will thus fail until you got a free quota of at least the full size of the file you want to download.
As of 2024-07-02 this means that free users can not download files >=5GB from mega using JDownloader!
So far there is no way to download such files as a free user if there is less bandwidth available than the full length of the file.
Possible solutions:

  • Buy a mega premium/pro account and add it to JDownloader
  • Use other tools to download such files as free-user

Related Articles


On-Premise Help Desk Software by SupportPal