Knowledgebase: FAQ - Frequently asked Questions
How to create and upload Session Logs
Posted by raztoki raztoki, Last modified by Jay Downloader on 18 July 2016 11:00 AM

JDownloader 2

  • Logs are kept within your 'installation path\logs\' within sessions sub directories. Logs are kept in raw text and you can open them in your favourite text reader/editor.
  • Account based issues are not logged by default, you will need to enable 'Debug mode' (settings > advanced settings > Log: Debug Mode), Restart JDownloader > Reproduce said issue > then follow the steps below.
  1. Main Menu, Help → Create a Log.
  2. Send a Bugreport, Please select the 'date & times' that your given problem occurred.
  3. Select Continue and provide the jdlog://id to your supporter (copy and paste).

  



Attachments 
 
 create_a_log-send_a_bugreport.png (47.04 KB)
 create_a_log-upload_jdlog.png (27.54 KB)
 help-create_a_log2.png (41.89 KB)
(36 vote(s))
Helpful
Not helpful