How to create and upload Session Logs
Posted by raztoki raztoki, Last modified by Jay Downloader on 18 July 2016 11:00 AM
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JDownloader 2
- Logs are kept within your 'installation path\logs\' within sessions sub directories. Logs are kept in raw text and you can open them in your favourite text reader/editor.
- Account based issues are not logged by default, you will need to enable 'Debug mode' (settings > advanced settings > Log: Debug Mode), Restart JDownloader > Reproduce said issue > then follow the steps below.
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Main Menu, Help → Create a Log. 
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Send a Bugreport, Please select the 'date & times' that your given problem occurred. 
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Select Continue and provide the jdlog://id to your supporter (copy and paste). 
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create_a_log-send_a_bugreport.png (47.04 KB)
create_a_log-upload_jdlog.png (27.54 KB)
help-create_a_log2.png (41.89 KB)
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