Knowledgebase:
"No Internet Connection" error during the installationprocess
Posted by Jay Downloader, Last modified by Jiaz on 08 April 2020 01:17 PM

Relevant only for Windows:


If you get an error during the installation that the installer cannot connect to the internet, or if you get asked to enter proxy settings although you usually connect directly to the internet, please check of these "potentially unwanted adware" tools are installed:

  • RelevantKnowledge
  • PremierOpinion

After uninstalling these tools via the Windows Add/remove software panel, the JDownloader installer will work fine.
(More details: https://malwaretips.com/blogs/remove-premieropinion/)

(9 vote(s))
Helpful
Not helpful