Knowledgebase:
Error Skipped - Account is missing
Posted by pspzockerscene psp, Last modified by pspzockerscene psp on 05 June 2020 05:14 PM

Skipped - Account is missing

I'm a free userĀ (no account or free account) - why am I getting this error?
You will usually see this error if a file is only downloadable for premium users but you either do not own an account for the service hosting the file at all or only a free account.
In some cases this error will also appear for private content such as videos which either only the owner can watch/download or you can only view it when you're friends with the owner.

Always check against the errormessage you see in browser - in many cases you will see a more detailed reason for this error via browser e.g. "Free users can only download files up to 100MB".

I'm a premium user - why am I getting this error?
Your account might have run out of traffic, expired or there were too many errors so JD fell back to free download mode and displayed this error.
To avoid this, all you have to do is to add an account usage rule for the service you're using.



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